Your Privacy: We value your privacy and are committed to protecting your personal information. Any data we collect (such as your name, address, and email) is used solely for order processing, delivery, and customer service.

Damaged Products: If your product arrives damaged, please contact us immediately within 24 hours of receiving your order. We will require a photo for verification purposes. In such cases, we will either offer a replacement or issue a refund.

Non-returnable Items: Due to the nature of our products, we do not accept returns, please make sure to review your order carefully before completing your purchase.

If you have any questions or concerns about your order, our products, or our policies, please contact us via email, docandopey.tinytails@gmail.com